Website Terms of Use

Acceptance and scope

These terms apply to retcustomsbrokerage.com, its pages, downloadable materials, forms, and links provided by RET Customs Brokerage Corp. If you do not agree, please discontinue use of the site.

Informational purpose

Content is provided as general business information. Customs procedures, classifications, valuations, duties, taxes, permits, documentary requirements, inspections, and carrier schedules can change or depend on facts not available through a website page. Obtain shipment-specific confirmation before acting.

Quotes and service engagements

A website inquiry, profile download, preliminary discussion, or estimate does not create an agency, brokerage, freight, or consulting engagement. Services begin only after RET accepts the requirement and the parties confirm the applicable scope, commercial terms, responsibilities, and documents.

Your responsibilities

• Provide complete, accurate, and lawful information.
• Disclose the true nature, value, quantity, origin, and intended use of goods.
• Confirm that you are authorized to share documents and personal information.
• Review time-sensitive requirements before cargo departs.
• Do not rely on automated translation where exact regulatory meaning is important.

Operational dependencies

Customs authorities, regulatory agencies, ports, terminals, carriers, warehouses, transport providers, weather, inspections, and other third parties may affect timing, cost, release, or delivery. RET does not control those independent decisions or events. Any service commitment is governed by the separately agreed engagement terms.

Forms and downloadable materials

You may use website forms and download the RET company profile for legitimate business evaluation. Do not use forms to transmit malicious code, passwords, payment-card details, unlawful material, or confidential information unrelated to a genuine inquiry.

Intellectual property

RET names, logos, website design, original copy, service descriptions, and downloadable materials are owned by RET or used with permission. You may view and retain materials for internal business evaluation. Republishing, selling, impersonating, or commercially exploiting them without written permission is prohibited.

Third-party tools and links

The site may link to Google Maps, Google Translate, WhatsApp, social networks, carriers, or other external services. Those services are independently operated. RET is not responsible for their availability, content, security, or terms, and a link does not imply control or endorsement of every external statement.

Website availability and liability

RET aims to keep the site useful and available but does not promise uninterrupted operation or error-free content. To the extent permitted by applicable law, RET is not responsible for losses arising solely from reliance on general website content, unavailable third-party services, or misuse of the site.

Changes, severability, and governing law

RET may update these terms as website functions or business requirements change. If one provision is found unenforceable, the remaining provisions continue to apply. These website terms are governed by applicable laws of the Republic of the Philippines, without replacing any dispute provision in a signed service agreement.